Gift Cards: FAQ

Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.

Can gift cards be reloaded?
No, you can't reload a gift card.

Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.

Can I issue a gift card without a customer purchasing it?
Yes, you can. Learn more about issuing gift cards.

How do customers check their balance?
Customers can't check their own gift card balance, but you can check the balance and send the information to the customer.

Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.

Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can I apply a discount code to my gift card purchase?
Most discount codes cannot be applied to gift cards. The exception is a product specific discount code where the product is a gift card.

Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.

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